Terms & Conditions
1. Introduction
These Terms & Conditions govern your use of the Eco4home UK Ltd website and services.
By accessing our website, submitting an enquiry, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree, you should not use our website or services.
2. About Us
Company name: Eco4home UK Ltd
Registered address: 71–75 Shelton Street, London, WC2H 9JQ
Email: info@eco4home.co.uk
Eco4home UK Ltd provides information, assessments, and support relating to home energy improvements, including both government-backed schemes and private energy upgrade services.
3. Scope of Services
Eco4home UK Ltd operates as an independent service provider that may:
Assess household eligibility for energy efficiency improvements
Provide information and guidance on available energy upgrade options
Facilitate referrals to approved installers or service partners
Support customers through application or enquiry processes
We do not guarantee:
Eligibility for any government scheme
Approval of funding
Installation timelines
Specific savings or outcomes
Final decisions relating to funding, eligibility, and installation are made by relevant third parties.
4. Government-Backed Schemes
Where services relate to government-backed initiatives (such as ECO, GBIS, or similar):
Scheme rules are set by external authorities
Eligibility criteria may change without notice
Approval is subject to independent verification
Eco4home UK Ltd does not control scheme funding decisions and cannot guarantee participation or outcomes.
5. Private Services
Where services are provided on a private basis:
Any costs, quotations, or service terms will be clearly explained
No work will proceed without agreement from the customer
Third-party installers may provide services directly
Eco4home UK Ltd is not responsible for workmanship carried out by third-party contractors, although we take reasonable steps to work with reputable partners.
6. Accuracy of Information
We aim to ensure all information provided is accurate and up to date. However:
Information on schemes, funding, or savings is subject to change
Estimates are indicative only
We do not accept liability for decisions made based solely on website content
Customers should always seek confirmation before relying on information provided.
7. User Responsibilities
By using our services, you agree to:
Provide accurate and truthful information
Notify us of any changes that may affect eligibility or services
Use our website lawfully and responsibly
Providing false or misleading information may result in services being withdrawn.
8. Intellectual Property
All content on this website, including text, branding, logos, and design, is the property of Eco4home UK Ltd unless otherwise stated.
You may not reproduce, distribute, or use website content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law:
Eco4home UK Ltd is not liable for indirect or consequential losses
We are not responsible for third-party services or decisions
We do not guarantee energy savings, funding outcomes, or installation results
Nothing in these Terms limits liability for death or personal injury caused by negligence or for fraud.
10. Data Protection
We process personal data in accordance with our Privacy Policy and Cookie Policy.
By using our services, you consent to data processing as described in those policies.
11. Termination
We reserve the right to suspend or terminate services where:
These Terms are breached
Information provided is inaccurate or misleading
Continued service is not viable or lawful
Termination does not affect rights or obligations accrued prior to termination.
12. Third-Party Links
Our website may contain links to third-party websites. These are provided for convenience only.
Eco4home UK Ltd has no control over third-party content and accepts no responsibility for external sites.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be published on this page. Continued use of the website after changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Eco4home UK Ltd
Email: info@eco4home.co.uk
Registered Address: 71–75 Shelton Street, London, WC2H 9JQ